Legal
Effective Date: January 1, 2025 | Royal Caspian Cleaning Services
This website is the exclusive property of Royal Caspian Cleaning Services. Unauthorized reproduction, duplication, or distribution of any content on this website is strictly prohibited and may result in legal action.
This website is owned and operated exclusively by Royal Caspian Cleaning Services, a professional cleaning company based in Toronto, Ontario, Canada. Our website address is https://www.royalcaspiancleaning.com. All content, branding, logos, text, and imagery on this website are the intellectual property of Royal Caspian Cleaning Services unless otherwise noted.
We collect information you provide directly when you submit a consultation or contact form, including your name, email address, phone number, and message. We also collect usage data automatically through cookies and analytics tools, including pages visited, time spent on site, browser type, and approximate location (city/province level).
We use your personal information to respond to your consultation requests and inquiries, to improve the quality and relevance of our services, to communicate important service updates, and to analyze website performance and visitor behaviour through aggregated analytics. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Our website uses cookies — small text files stored on your device — to understand how visitors interact with our site. We use Google Analytics and Google Tag Manager to collect anonymous usage data. These analytics cookies are only loaded after you provide explicit consent through our cookie notice. You may decline cookies without affecting your ability to use the site. If you accept cookies, you can withdraw consent at any time by clearing your browser's local storage or cache.
We use the following third-party services: Google Analytics (for site traffic analytics) and Google Tag Manager (to manage marketing and analytics tags). These services may set their own cookies and are governed by their respective privacy policies. We do not share your personal information with any other third parties without your express consent.
Consultation form submissions are retained only as long as necessary to respond to your inquiry and for legitimate business record-keeping purposes, typically no longer than 24 months. Analytics data is retained in aggregate form in accordance with Google's data retention policies.
As a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including: the right to access the personal information we hold about you, the right to correct inaccurate information, the right to withdraw consent to the collection or use of your personal information, and the right to file a complaint with the Office of the Privacy Commissioner of Canada.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data in transit. Consultation form submissions are rate-limited and validated server-side to prevent abuse.
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. The effective date at the bottom of this page will reflect the most recent revision. Continued use of the website after any update constitutes acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please contact Royal Caspian Cleaning Services at: royalcaspiancleaning@gmail.com or by phone at (437) 242-7471. We will respond to all privacy requests within 30 days.
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